FAQ

Check out our frequently asked questions below.

FAQ for Recipients

There are two ways you can activate your pak.

  1. Use the camera on your phone to scan the QR code. When a link appears, click on it and follow the prompts.
  2. Type the URL in your Pak into a web browser and follow the prompts from there.

BirthdayPak currently mails to Chester and Delaware Counties and parts of Montgomery County in PA, New Castle County, Delaware, South Jersey (Gloucester, Camden, and Burlington Counties), and the greater Indianapolis area. You can enter your zip code below and search to see if we mail to that area.

Unfortunately, we can only mail a set number of Paks each month. If there is space in your area, you will immediately join the list. Others may need to wait until a spot becomes available. This is a good reminder to activate your Pak if you receive one.

Paks will arrive within the first 7-10 days of your birthday month, depending on your local USPS.

Yes, however, unsubscribing from our emails will also remove you from the list to receive a BirthdayPak. If you’d like to continue receiving a BirthdayPak, you must remain subscribed to our emails. Staying subscribed ensures you can enjoy all the perks we offer!

While we realize you may want to spend your special day at home, not all restaurants offer take-out with the gift card. The decision is at their discretion. Please call the restaurant directly.

Fill out the inquiry form to update your mailing address.

Use the inquiry form to confirm we have your correct information.

We will send you emails to notify you when your Pak is on its way, when the gift cards are about to expire, and to remind you to visit the businesses at special times of the year. We value your privacy and will not distribute your email address to third parties. For information about how we handle email addresses, please review our Privacy Policy.

BirthdayPak is brought to you by an exclusive group of local businesses that currently market to women. BirthdayPak will accept information provided for men and retain the information for when we market to men.

FAQ for Advertisers

BirthdayPak currently mails to Chester and Delaware Counties and parts of Montgomery County in PA, New Castle County, Delaware, South Jersey (Gloucester, Camden, and Burlington Counties), and the greater Indianapolis area. You can enter your zip code below and search to see if we advertise in that area.

People see hundreds of digital advertisements every day. In the average household, people don’t throw away mail for 17 days. This creates the invaluable opportunity to gain extra impressions with your target audience at no extra cost. Personalizing the recipient’s name to a direct mail piece can increase response rates by 135% and  make the customer feel appreciated and acknowledged. A 2021 study by the US Postal Service found that 60% of millennials believe the information in direct mail is more useful to them than email, with 80% looking forward to seeing what they receive each day.

Yes, we can provide email marketing to our vast database of BirthdayPak members if a Regional reach is more beneficial than our hyper-local program.

Yes, QR codes are easy to add to your artwork.

No, we can advise you based on our experience, but the decision is yours. We do require the gift amount be designated in dollars and not a percentage since we promote a gifting program, not a discounting program.

With a combination of print and digital marketing, BirthdayPak drives new and repeat customers and converts birthday celebrations into profitable transactions! Read More Here.

BirthdayPak has a method for tracking your ROI. You’ll be able to see exactly how the program is performing. And if adjustments need to be made, it’s as simple as emailing us the change.

I wanted to say thank you for the Gift Cards!!! I visited many of the businesses that were in my BirthdayPak, and actually have become a regular customer at them since being introduced via BirthdayPak. So thank you again!

– S. B.